Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, apply to your access to and use of treeremovalcincinnatioh.com and any related site that links to these Terms (the "Website"). Please review them carefully, because they affect your legal rights.
By accessing or using the Website, you accept these Terms. If you do not agree, you should not use the Website. We may update these Terms or limit access at any time, with or without notice. If you continue using the Website after changes are posted, that means you accept the revised Terms. The Website is intended for users in the United States and its territories. You confirm that you are of legal age and otherwise meet these requirements.
Our Privacy Policy explains how we collect, use, and protect personal information and is part of these Terms. By using the Website, you acknowledge that you have reviewed and accepted the Privacy Policy.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is an online platform that lets homeowners and other consumers submit service requests to independent providers offering home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services.
- Review the quality, licensing, or legal status of Third-Party Providers.
- Confirm compliance with applicable rules or licensing requirements.
- Employ or endorse Third-Party Providers.
Your use of the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
All use is at your own risk.
2. Form Submission and Contact Consent
When you send a form, you agree that we may use your information as described in the Privacy Policy. You also expressly consent to being contacted by us and Third-Party Providers by:
- Phone calls, including autodialed or prerecorded calls
- Text messages
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You can opt out by following the instructions provided.
You agree that:
- All information you provide is true and accurate.
- We may monitor or record phone calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and meet all of the following requirements:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have the authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. Any rights not expressly granted are reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or carry out unlawful activity.
- Scrape, hack, disrupt, or overload the Website.
- Gather user information for unsolicited outreach.
- Make false or misleading statements.
- Copy, frame, monitor, or alter Website content without permission.
- Reverse engineer the Website or remove security protections.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent and warrant that:
- You own the content or have the right to share it.
- The content does not violate any law or infringe the rights of others.
We may use feedback in any way, with no obligation to you.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are provided for convenience only. We are not responsible for the content, policies, or practices of those sites. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes shown on the Website are for information only and are not binding. Any agreement for services is strictly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including phone or email. You do not have to consent in order to buy services. See Section 2 for information on how to opt out.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is solely between you and that provider. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; similar waivers apply where permitted by law.
11. Intentional False Information
Submitting false contact details or a false address may create legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. No ownership rights are transferred to you.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or incorrect. We make no promise that it is complete or accurate.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some obligations survive termination, including disclaimers and arbitration provisions.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising from your:
- Breach of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may lead to liability.
19. Electronic Communications
You agree to receive communications electronically through email or postings on the Website. These communications satisfy any legal requirement for written notice.
20. Dispute Resolution and Arbitration
Disputes must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided based on written submissions
- No class actions or jury trials allowed
- The arbitrator's decision is final and binding
21. Choice of Law and Venue
Delaware law governs these Terms.
Non-arbitrable disputes must be brought in state or federal courts in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the U.S., you do so at your own risk.
23. Force Majeure
We are not responsible for delays caused by events beyond our control, including natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Claims connected to the Website must be filed within one year unless the law requires a different deadline.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found unenforceable, the rest will remain in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
Third parties have no rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
